privacy policy

Effective Date: Sept 1, 2022

Doom Solutions LLC (also referred to as “Doom,” “we,” “us,” or “our”) understands that your privacy is important, and we are committed to protecting it. The following privacy policy (“Privacy Policy”) explains how we process personal information collected through our websites, products, and services (“Applications”). This Privacy Policy is part of and incorporated into Doom’s Terms of Use (“Terms”).

BY USING OUR APPLICATIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND YOU EXPRESSLY CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. If you do not agree with the terms of this Privacy Policy, you should immediately cease use of our Applications.

What personal information does Doom collect about me?
We obtain personal information in different ways, which can be categorized as either Personally Identifiable Information (“PII”) or Anonymous Information (“AI”). PII is data that may be used to identify an individual. AI is data that is not associated with your PII and, on its own, does not individually identify you.

We collect personal information through activities such as signing up for newsletters, processing orders, registering users, providing technical support, and activating/deactivating license keys. Some personal information is collected directly from you, while other data is automatically generated. We also obtain personal information from third-party service providers.

The information we collect may include but is not limited to your personal name, company name, email address, telephone number, mailing address, payment/billing/tax details, country, IP address, related website URLs, type of browser/device, version of software/operating system, and anything else you willfully choose to upload or share.

We use cookies and related technologies such as pixels and beacons for legitimate business purposes such as storing and honoring your preferences and settings, combating fraud, and analyzing how our Applications perform, including using third-party analytics tools such as Google Analytics. Our Applications do not respond to “do not track” signals, but your web browser software has a variety of controls to help you manage cookies and similar technologies.

When you opt-in to receive marketing communications from us, we use MailChimp to manage your email preferences.

When you interact with our technical support services, online documentation, or user community, we use Zendesk to manage your requests and communications.

When you make purchases through our Applications, we use the payment gateway Stripe to process and store transactions and related financial information as well as Quaderno to calculate the required taxes. Doom’s Applications do not store credit card or financial data other than confirmation that payment was made for a certain amount.

The presence of a link to a third-party service does not constitute an endorsement, authorization, or representation that we are affiliated with that third party. We do not exercise control over third-party services, which are governed by their own privacy policies. For more information about how any third-party service handles your personal data, we encourage you to read their privacy policy and terms of use found on their websites.

How is my personal information used?
We collect personal information for the purposes of conducting business and pursuing our legitimate interests, which include processing orders, providing support, sending periodic marketing, and analyzing use of our Applications. We will never sell your information and will only share it with third-party companies and individuals that we employ to administer and provide services on our behalf.

We may disclose your personal information: (i) to respond to subpoenas, warrants, court orders, lawful requests, or legal process, (ii) to establish or exercise our legal rights or defend against legal claims, or protect other users, (iii) to investigate, prevent, or take action regarding illegal activities, suspected fraud, or as otherwise required by law, or (iv) to investigate, prevent, or take action regarding any violation of this Privacy Policy.

How is my personal information kept secure?
We maintain a combination of reasonable and appropriate physical, administrative, and technological controls to safeguard your information from unauthorized access or malicious actions. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. You also play an important role in protecting your personal information by using unique and difficult to guess passwords as well as agreeing to not share your account credentials.

How does Doom protect children?
We do not knowingly collect any personal information from children under the age of 13. Contact us if you believe we have any personal information from or about a child under the age of 13.

What rights do I have?
If your personal information changes, or if you no longer desire to use our Applications, you may update, remove, or request deletion by contacting us. Please note that even if you have requested deletion of your personal information, we may be required to keep certain data. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Be aware that restricting or stopping the sharing of your personal information with us may affect the functionality of our Applications to the point that it negatively impacts your experience. When we delete any personal information, it will be removed from our active databases, but it may persist in our back-ups.

What are my rights as a California resident?
The California Consumer Privacy Act (“CCPA”) is a comprehensive consumer privacy law in the United States and applies to certain businesses that process personal information of California residents. The CCPA went into effect on January 1, 2020.

California consumers have the right to access, delete, and receive a copy of their personal information that regulated businesses process. Consumers also have the right to opt out from the sale of their personal information and to not be discriminated against for exercising their CCPA rights.

What are my rights as a European resident?
For the purposes of the General Data Protection Regulation (“GDPR”), we are a controller of your personal information. If you are a resident of the European Economic Area (“EEA”), you have certain data protection rights, which are described in this Privacy Policy.

Residents of the EEA have the right to access, update, and request details about their personal information. Subject to certain exceptions, you may request deletion of your personal information. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information.

Will this Privacy Policy change?
We may update this Privacy Policy from time to time to reflect changes in the law, our technology, data practices, service methods, or other factors. If we make material changes to this Privacy Policy, we will endeavor to notify you by posting the revised Privacy Policy on our website or notify you through an email address that you have provided. You acknowledge that if you do not provide us with current and accurate contact information, we may not be able to contact you.

Changes to the Privacy Policy will become effective immediately, unless otherwise noted. Your continued use of our Applications following the effective date of these changes indicates your consent to the revised policies and practices. If you object to any revisions, you should immediately cease using our Applications.

How do I contact Doom?
If you have questions related to this Privacy Policy, you may reach us via our contact form.